KERBEROS TECH

1. Introduction

At Kerberos Tech, we recognize that protecting personal information, business data, and digital systems is essential to building trust with our clients.

This Privacy Policy explains how Kerberos Tech ("Company," "we," "our," or "us") collects, uses, maintains, protects, and discloses information obtained through our website, business communications, and technology services.

By interacting with Kerberos Tech, you acknowledge the data practices described in this Privacy Policy. Where consent is legally required, we will request it separately.

This policy applies to website visitors, prospective customers, business contacts, and individuals who interact with our company. Information processed on behalf of our clients may also be governed by separate service agreements.

2. Information We Collect

Depending on your interaction with Kerberos Tech, we may collect the following categories of information.

Personal and Business Information

This may include your name, company name, business address, email address, telephone number, job title, and information you voluntarily provide through inquiries, consultations, or service requests.

Technical and Website Information

When you visit our website, we may collect technical information such as IP addresses, browser types, operating systems, device information, website usage data, and diagnostic records.

Client and IT Service Information

When authorized to perform technical services, we may access or process information associated with client computers, servers, networks, applications, user accounts, system logs, and cybersecurity alerts.

Depending on the service engagement, this information may include personal information belonging to employees, customers, or other individuals associated with our clients.

Billing and Transaction Information

We may collect billing addresses, invoice details, payment records, transaction information, and other information needed to administer customer accounts and service agreements.

Business Development Information

We may obtain professional contact information through business referrals, inquiries, professional directories, publicly available business sources, or other lawful channels to communicate about our services.

3. How We Use Your Information

Kerberos Tech may use collected information to:

• Respond to inquiries and provide customer support.

• Deliver authorized IT consulting, technical support, managed services, and cybersecurity services.

• Diagnose technical problems, maintain systems, and respond to security incidents.

• Prepare proposals, manage service agreements, and process invoices.

• Communicate service updates, maintenance information, and important notices.

• Improve our website, customer experience, and internal operations.

• Contact businesses regarding relevant technology solutions, subject to applicable marketing laws and opt-out requirements.

• Detect fraud, prevent unauthorized access, and protect our systems.

• Fulfill legal, regulatory, and contractual obligations.

We will use personal information only for legitimate purposes consistent with this policy, applicable agreements, and applicable law.

4. Client Data and Confidentiality

Kerberos Tech understands that technology service providers may have access to confidential business information.

When providing authorized technical services, we are committed to maintaining the confidentiality and integrity of client information.

Access to client systems and data will be limited to purposes authorized by the client and governed by applicable service agreements.

We will not intentionally access, disclose, modify, or distribute client information outside the authorized scope of services, except as permitted or required by applicable law.

Where Kerberos Tech processes personal information on behalf of a business customer, that customer may be responsible for determining the purposes of processing and responding to privacy requests from its employees, customers, or other individuals.

5. Information Sharing and Disclosure

Kerberos Tech may share information when reasonably necessary for legitimate business and operational purposes.

Recipients may include authorized employees and contractors, technology vendors, cloud hosting providers, cybersecurity partners, payment processors, and other service providers assisting with our operations.

We may also disclose information when required by law, valid legal process, or when necessary to protect the security, rights, and property of our company, clients, or others.

In connection with a merger, acquisition, restructuring, or sale of business assets, relevant information may be disclosed or transferred subject to applicable legal requirements.

Personal information is not shared with third parties for purposes unrelated to the services or legitimate business purposes described in this policy, except where permitted by law or with appropriate authorization.

6. Website Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, analyze performance, remember preferences, and improve the visitor experience.

Depending on the technology used, these tools may collect browser identifiers, IP addresses, device information, and website interaction data.

Visitors may manage or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

Where applicable law requires consent for nonessential cookies or tracking technologies, Kerberos Tech will provide the necessary choices.

7. Data Security

Kerberos Tech is committed to using reasonable administrative, technical, and organizational safeguards designed to protect personal and business information against unauthorized access, loss, alteration, misuse, or disclosure.

Our security practices are intended to address risks associated with handling information in the course of delivering technology services.

However, no electronic transmission, network, system, or storage technology can be guaranteed to be completely secure.

In the event of a security incident involving protected personal information, Kerberos Tech will investigate and provide notifications as required by applicable law and contractual obligations.

8. Data Retention

Kerberos Tech retains personal and business information for as long as reasonably necessary to provide services, fulfill contractual obligations, maintain business records, resolve disputes, and comply with legal requirements.

Retention periods may vary depending on the type of information, the services provided, customer agreements, and applicable laws.

When information is no longer required, we will take reasonable measures to securely delete, destroy, or otherwise dispose of it.

9. Your Privacy Rights and Choices

Depending on applicable law and your relationship with Kerberos Tech, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request information about how your personal information is handled or opt out of promotional email communications.

Requests may be submitted using the contact information at the end of this policy.

We may need to verify your identity before completing certain requests. Some requests may be limited by legal, security, recordkeeping, or contractual requirements.

If Kerberos Tech processes information solely on behalf of another business, we may direct your request to that business or assist it in responding, as appropriate.

10. Third-Party Websites and Services

Our website or services may contain links to websites, applications, or platforms operated by third parties.

Kerberos Tech is not responsible for the privacy practices of independently operated third-party websites or services.

We encourage visitors to review the privacy policies of those organizations before providing personal information.

11. Children's Privacy

Kerberos Tech's website and business services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise handle the information as required.

12. International Data Processing

Depending on the technology platforms and service providers used, personal information may be processed or stored in the United States or other jurisdictions.

Where international data transfers occur, Kerberos Tech will take steps required by applicable data protection laws.

13. Changes to This Privacy Policy

Kerberos Tech may periodically update this Privacy Policy to reflect changes in business operations, technology, security practices, or legal requirements.

The updated version will be made available through our website with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

14. Contact Information

For questions regarding this Privacy Policy, personal information, or privacy-related requests, please contact:

Kerberos Tech

Email: lmuniz@kerberostech.com
Phone: (682) 559-2422
Website: https://www.kerberostech.com

Business Address:
3808 Queen Anne Loop
Fayetteville, NC 28306
United States

Kerberos Tech — Technology Solutions. Security. Trust.

We are committed to respecting client confidentiality and handling personal information responsibly.